FAQ

Preserving Your FLowers 

From "I do" to Keepsake: How it works

1. Contact me first if you are unsure of what process of preserving flowers is.

2. Let me know what flowers are going to be in your bridal bouquet.

3. Pay deposit to secure your slot. That would be your wedding date.

4. Choose a product(s). Note, you can change your mind at any point before you flowers arrive to me.

5. Drop off or send me your flowers straight after your wedding, as soon as you can. Use Royal Mail Next Day trackable service. Packing instructions will be provided.

6. Pay outstanding balance.

7. Your keepsake is being taken care of. I will be updating you on stage, but please be patient. Resin can not be rushed.

8. As soon as your keepsake is ready, I will arrange shipping or will deliver myself locally, if I can. I am based in Hampshire.

Do you have minimum order requirement?

The minimum value for custom orders is set at £150. Our smaller items can only accommodate small flowers, greenery, and petals from larger floral arrangements. We strongly recommend including a main larger piece to ensure that your order genuinely reflects your stunning bouquet. 

Do you ship internationally?

I work exclusively with UK brides whose weddings take place in the United Kingdom.

This ensures I can safely receive your flowers and deliver your keepsake on time.

Can you use already dried or artificial flowers?

Absolutely! You would still need to book a date and pay deposit

Turnaround times

Flower Preservation is a complex and delicate process. Please expect your order to be fulfilled within 6-9 months (potentially longer in busy periods) from the date I receive your final payment. I kindly ask that you consider this timeframe before contacting me to follow up on your order. Occasionally, due to circumstances beyond my control, this timeframe may be extended slightly. Please don't expect to have your piece back by a specific deadline or ask for a timescale.

Do you accept returns or offer refunds?

Custom made-to-order, deposit and gift cards are non-refundable.

For more information, please read T&S or contact me directly.